Terms of service.

Terms & Conditions

Organic Growth Media (OGM)
Effective Date: [Insert Date]

1. Services Provided

OGM offers organic social media management, content creation, creative direction, and consulting services as outlined in the client’s selected package. Scope of work is defined in the proposal or agreement sent prior to onboarding.

2. Payment Terms

  • All services are prepaid on a monthly basis unless otherwise stated.

  • Payment is due upon receipt of invoice, or on the agreed billing cycle.

  • Late payments may result in paused services until payment is received.

  • No refunds are offered once the work has begun, due to the digital and time-based nature of the service.

3. Client Responsibilities

To ensure a smooth working relationship, clients agree to:

  • Provide requested materials, approvals, and feedback in a timely manner

  • Complete the onboarding questionnaire accurately

  • Communicate brand updates, offers, or campaign changes promptly

  • Respect boundaries around communication hours (M–F, 9AM–5PM EST unless otherwise agreed)

4. Revisions & Edits

Each content piece includes up to [1] rounds of revisions. Additional revisions will be billed at [$75/hour or per edit]. Revisions must be requested within 7 days of delivery.

5. Content Ownership & Usage

  • Content created by OGM is owned by the client after final payment is received.

  • OGM reserves the right to showcase work (with proper credit) in our portfolio and marketing materials unless otherwise requested in writing.

  • Raw files (e.g., video footage, photography) are not included unless specified.

6. Cancellations & Rescheduling

  • Monthly retainers require [15 or 30] days’ written notice to cancel or pause services.

  • Content shoot reschedules must be made at least 48 hours in advance to avoid fees.

7. Confidentiality

All shared brand materials, strategy discussions, and internal communications remain confidential unless express written permission is given by the client.

8. Limitation of Liability

OGM is not liable for algorithm changes, platform outages, or loss of reach due to factors outside our control. While we use proven strategy and best practices, we do not guarantee specific follower or revenue outcomes.

9. Termination of Agreement

OGM reserves the right to terminate services at any time due to breach of terms, unethical behavior, or nonpayment. Any remaining payments or balances will be due immediately.

10. Agreement Acceptance

By signing the service agreement and/or submitting payment, the client acknowledges they have read, understood, and agree to these Terms and Conditions.